Terms of service

TERMS AND CONDITIONS

Last updated: October 13, 2025

These Terms and Conditions ("Terms") govern your use of the website https://www.zolaras.shop and all services provided by Zolaras ("we," "us," or "our").

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.


1. Use of Our Website

By using our website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian.

  • You will use the website only for lawful purposes.

  • You will not use the website in a way that could damage, disable, or impair our services.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.


2. Products and Services

All products listed on our website are subject to availability.

We make every effort to ensure that product descriptions, prices, and images are accurate. However, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to:

  • Modify or discontinue products at any time

  • Change pricing without prior notice

  • Limit the quantities of any products


3. Orders and Payments

When you place an order on Zolaras, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Payment must be successfully processed before the order is confirmed

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.


4. No Return & No Refund Policy

All purchases made on Zolaras are final sale.

We do not accept returns or provide refunds once an order has been confirmed and processed.

If you receive a damaged or incorrect product, you must contact us within 48 hours of delivery with proof such as photos and order details. A replacement may be provided at our discretion.


5. Shipping and Delivery

We aim to process and ship orders as quickly as possible. However:

  • Delivery times may vary depending on location and courier services.

  • Delays caused by shipping carriers are beyond our control.

  • Customers are responsible for providing the correct delivery address.

We are not responsible for packages lost after delivery confirmation.


6. Intellectual Property

All content on this website, including:

  • logos

  • images

  • graphics

  • product descriptions

  • website design

is the property of Zolaras and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without our written permission.


7. Limitation of Liability

To the maximum extent permitted by law, Zolaras shall not be liable for:

  • indirect or incidental damages

  • loss of profits or business

  • website interruptions

  • errors or inaccuracies in product descriptions

Your use of the website is at your own risk.


8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

We are not responsible for the content, policies, or practices of third-party websites.


9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.


10. Changes to These Terms

We may update these Terms and Conditions at any time.

Any updates will be posted on this page with the revised "Last updated" date. Continued use of the website means you accept the updated terms.


11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in **Surat, Gujarat.


12. Contact Us

If you have any questions about these Terms and Conditions, you may contact us at:

Zolaras
Surat, Gujarat 395004, India

📧 support@zolaras.shop